Junifer Systems provides extensive installation, support and training services to the utility and telco sectors.
Installation & Configuration
Our skilled consultants are responsible for managing and delivering a bespoke end-to-end solution to each customer. Expert in the Junifer Systems product suite, the consultants have strong business and technical skills which enable them to work closely with customers to plan and deploy the implementation. They advise on data migration, interfaces to external systems in addition to the configuration and management of the Junifer Systems product suite.
Junifer Systems provides a tailored range of Support Services for its customers - the company’s
standard support package includes both telephone and web support as well as access to software upgrades,
patches and rolled up service packs. For those customers seeking extended weekend or 24/7
support Junifer Systems offers tailored support solutions.
We can also provide dedicated support staff on site where customers require ongoing operational assistance.
Junifer Systems provide a range of standard training packages to enable our customers to train their staff in the use of the Junifer software. This ensures that the both CSRs and system support staff are properly educated in the use of the software.